Frequently asked questions

Answers to most of the common questions from our customers before they started working with us

How long does it take to make a video?

Generally, our explainer video production process takes about 4-6 weeks to complete. However, the timeline can vary based on several factors:

  • Video Length: Longer videos require more time to perfect.
  • Brief Detail: A comprehensive brief reduces the need for extensive back-and-forth communication with your project manager.
  • Feedback Response Time: Timely feedback on various aspects of the project allows us to progress more quickly.
  • Revisions: While we strive to get it right on the first attempt, some elements may need revisiting.
  • Multiple revision rounds can extend the timeline, though this is uncommon as we aim to deliver the best result initially.

What services do you offer?

We offer a complete range of creative services that include but are not limited to the following:

  • Animated video production — Full animated video production services for a variety of uses. From in-house communications and training videos right through to commercial advertising videos — you name it, we can create an animated video for it.
  • Explainer video production — End-to-end explainer video production that includes storyboarding, script writing, animation, background music, and voice talent if required.
  • Whiteboard animated video production — Relatable, hand-drawn effect whiteboard animation that resonates with your target audience. Our whiteboard package includes complete animation services from concept through to final editing.

How do I get started?

Starting to work with us is easy and straightforward. Simply fill out our contact form and include the following details:

  • Example videos
  • Production deadline or timeline
  • Preferred video types
  • Length and number of videos needed
  • Whether you have a script or draft script
  • Your budget, if known
The more information you provide, the more accurate our quote and timeline will be.